Return & Refund Policy
We want you to love your purchase. If you are not fully satisfied, we are here to help.
Return Eligibility
Returns are accepted within 7 days of delivery for eligible products.
Items must:
- be unused and unworn
- have original tags and packaging
- be in original condition
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- shapewear
- cosmetics
- beauty tools
- intimate wear
- customized couture pieces
- sale items
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos and order details.
Refund Process
Approved refunds are processed within 5–10 business days to the original payment method.
Exchange Policy
Exchanges are subject to product availability.